Member Communications

On behalf of Riverside Country Club, we would like to thank you for your continued support.

 
 

 

Operations Update_5 23 20

 

So far, this seems like a pretty typical start to Memorial Day weekend in Montana. Cold and cloudy with a chance of rain or snow . I hope we have some good weather at some point this weekend so everyone can get out and enjoy the club.

Governor Bullock announced a few days ago that Phase 2 of Reopening the Big Sky would start on June 1. For Riverside, it will allow us to open the pool, have groups of up to fifty, and have tables of up to ten in the dining areas, so that is exciting. We are navigating these every changing set of guidelines on what seems a daily basis so that things could change next week, but this is what we know right now.

Swimming Pool

We will be able to open the pool on June 1. We have to set it up in a way that allows for physical distancing, so that means we can only have fifty people at a time at the pool. We are currently working with a company that offers pool reservation software to achieve this. I hope that system is up and operational early next week; once that software is ready to go, we will send out instructions on how to log in, add family members, and make reservations.

As has been the case with golf, racquet, and dining, there will be some restrictions when we get the pool open.

  • Reservations will be REQUIRED and will be in blocks of time as follows:
    • 11:00 am – 1:00 pm
    • 1:30 pm – 3:30 pm
    • 4:00 pm – 6:00 pm
    • 6:30 pm – 8:00 pm
  • You will be allowed to book one block of time per day
  • There will be NO Guests allowed
  • In between pool blocks, the pool facility will be required to be fully emptied to proceed with the necessary disinfecting processes
  • Staff/Lifeguards will not be in charge of policing physical distancing. Members will be responsible for maintaining proper distance from one another as well as monitoring their children for the same practices.

I anticipate that these restrictions will relax as the summer goes on, but taking a more cautious approach, to begin with, has served us well so far. I understand that this is not what everyone is used to, but we believe this is the best of a lot of not great options. We will appreciate your patience to start with and will continue to make adjustments as we work our way through the summer.

Golf

The golf course continues to be very busy, and the course conditions are consistently superb. I am happy to report that we will be going back to ten minute tee time intervals on Sunday, May 24, and tee times will begin at 7:00 am starting on Tuesday, May 26. That will allow us to go from the current capacity of 225 to a total of 350. These changes should help alleviate some of the congestion on the tee sheet, but if you do make a tee time and are unable to use it, please cancel the time in advance. Golf is one of the only things that people can safely do, and there is a demand I haven’t seen since the late ’90s. There are plenty of members who we have to turn away for tee times because the sheet is booked and when members don’t cancel those times go unused.

Racquet Sports

All of the courts are now available for use. We do continue to ask members to physical distance if you are playing with others, not from the same household. The tennis cabin will be open on weekends for the use of the restroom, with a limit of one in the cabin at a time. The racquet sports activity has continued to be busy as well, so even though more courts are available, it is still a good idea to make reservations.

Dining Operations

Riverside's summer dining schedule begins on Monday. We will be in seven days a week operation in the clubhouse, beverage cart, and snack shack (East Gallatin Grill), through Labor Day. We have a great staff this summer with many familiar faces and some great new team members who are eager to serve. We have been diligently training new hires the past couple of weeks, but we are a little behind due to the uncertainty surrounding when and what we would be allowed to open. I am confident everyone will be up to speed soon, but we would appreciate your patience in the meantime.

One of our big goals for this summer is the rebranding and overall operation of the snack shack. With that said, I will henceforth refer to the snack shack as the East Gallatin Grill (EGG). We do have a brand new staff in the grill, led by Cat McGeady. The intent is to treat the pool deck as a separate dining outlet where we will provide table/lounge chair service to the membership. Walk-up window service will still be available from both the pool and the golf course sides of the building. Online ordering to the East Gallatin Grill will also be available and should be a particularly useful option for golfers making the turn.

I have never been more excited about the changes that have been made over the offseason, and I am excited to see the reaction from the members who use this facility.

Sunday, May 24
     Grill Room, Dining Room, Patio (Reservations Only); 9:00 am - 8:00 pm
    
Breakfast Menu until 1:00 
     Inside and Carryout Menu After 1:00 pm
 
Monday, May 25
     Grill Room, Dining Room, Patio (Reservations Only); 11:00 am - 8:00 pm      
     Inside and Carryout Menu          

Tuesday, May 26 - Saturday, May 30
      Grill Room, Dining Room, Patio (Reservations Only); 11:00 am - 9:00 pm        
     Inside and Carryout Menu      

Sunday, May 31
     Grill Room, Dining Room, Patio (Reservations Only); 9:00 am - 8:00 pm
    
Breakfast Menu until 1:00 
     Inside and Carryout Menu After 1:00 pm

Beverage Cart Schedule

     Tuesday-Saturday     10:00 am - 8:00 pm
     Sunday                      11:00 am - 5:00 pm

East Gallatin Grill Schedule

     Monday - Sunday      10:00 am - 8:00 pm
     East Gallatin Grill Menu

We are looking forward to a great summer, and can't wait to see everyone.

Best,


Douglas Hagen
Director of Club Operations